The One Enterprise Public Company Limited Group (“ONEE”) consists of The One Enterprise Public Company Limited and its 9 (nine) subsidiaries, which are (1) One 31 Company Limited (2) Exact Scenario Company Limited (3) Acts Studio Company Limited (4) GMM Channel Holding Company Limited (5) GMMTV Company Limited (6) Change2561 Company Limited (7) GMM Media Public Company Limited (8) A – Time Media Company Limited and (9) GMM Studios International Company Limited.
ONEE provides services on websites and applications as well as online official pages on social media platforms available on desktops, mobile devices, tablets, and other devices which will be available later in the future (“Platforms”). ONEE publishes this Policy for the assurance that your rights as Data Subject will be protected under Thailand’s Personal Data Protection Act B.E. 2562 (“PDPA”) with our personal data processing guidelines and personal data security measures.
This Privacy Policy will be explaining our data processing guidelines on your personal data which ONEE has been collected when you are directly and/or indirectly visited our Platforms.
ONEE may review the Privacy Policy from time to time, should there be any material revision this Policy, ONEE may notify you in order to improve and request your consent to the revised Policy.
1.1 Definition“Personal Data” means any information relating to an identified or identifiable natural person.
1.2 Personal data ONEE collectsONEE collects your personal data through various forms such as registrations, surveys, or inquiries via websites, social medias, our Platforms or other means, and cookies or similar technologies. The collected Personal Data information includes names, surnames, nicknames, photos, age, addresses, e-mail addresses, gender, birthdays, telephone numbers, marital status, education, occupations, personal/family income, social media accounts, IP addresses, browsing/viewing history, website/application logs, browser programs, and other related statistics.
Before or while collecting your personal data, purposes of processing of such data will be provided and your permission will be requested either by electronics or other means unless it is expressly allowed by law or requires your personal data to be given without your consent, which of the following processing type as follows:
2.1 it is necessary for the performance of a contract to which you is a party, or in order to take steps at your request prior to entering into a contract
2.2 it is for the achievement of the purpose relating to the preparation of the historical documents or the archives for public interest, or for the purpose relating to research or statistics
2.3 it is for preventing or suppressing a danger to a Person’s life, body or health
2.4 it is necessary for the performance of a task carried out in the public interest by ONEE, or it is necessary for the exercising of official authority vested in ONEE
2.5 it is necessary for legitimate interests of ONEE or any other Persons or juristic persons other than ONEE, except where such interests are overridden by your fundamental rights
2.6 it is necessary for compliance with a law to which ONEE is subjected. Please noted that ONEE has no intention to collect personal data from minor (individual under 20 years of age). ONEE will begin the deleting process as soon as possible if found out that ONEE has been collected minor’s personal data without permission from the holder of parental responsibility over the minor.
ONEE may process your approval or consented personal data for the following circumstances
3.1 To provide services on our Platforms
3.2 To archive databases and services providing history
3.3 To gain better access to the customers on our Platforms
3.4 To provide tailored contents suitable to the audiences
3.5 To introduce ONEE news and contents and provide promotional items or activities suitable to customers
3.6 To analyse and research for promotional items or activities purposes and to introduce products and services from ONEE, our partners, and other relevant parties via any devices or other equipments
3.7 To improve customer satisfaction through our contents
3.8 To contact customer who join our activities or events in games holds by ONEE
3.9 To manage the registered customers’ accounts and survey to improve our services to provide a better customer experience or create new services on our Platforms
3.10 To be compliance with a legal obligation to which ONEE is subject
ONEE may disclose your personal data to the following:
4.1 ONEE’s subsidiaries and affiliates
4.2 Individuals and/or juristic persons who involve in our process to bring you satisfaction our services i.e. banking and financial service providers, logistic service providers, technology service providers, and program and IT support service providers.
ONEE will notify these service providers to have suitable and specific measures to safeguard your personal data and only process such personal data as much as necessary.
ONEE may transfer your personal data to our subsidiaries, affiliates, individuals and/or juristic persons, which located or live in other countries, whose is essential to carry out the services ONEE is providing. In such case ONEE ensures that destination countries that receives such personal data shall have adequate data protection standard except in the following circumstances:
5.1 where it is for compliance with the law
5.2 where your consent has been obtained, provided that you has been informed of the inadequate personal data protection standards of the destination country
5.3 where it is necessary for the performance of a contract to which you is a party, or in order to take steps at your request prior to entering into a contract
5.4 where it is for compliance with a contract between ONEE, and other persons or juristic persons for your interests
5.5 here it is to prevent or suppress a danger to your life, body, or health or other persons, when you are incapable of giving the consent at such time
5.6 where it is necessary for carrying out the activities in relation to substantial public interest.
The security of your personal data is utmost important to us. ONEE implements appropriate technical and administrative measures to protect your personal data from unauthorised access, misuse, disclosure, alteration, destruction, and losing by providing minimum security measures as required by law to prevent unauthorised access, misuse, disclosure, alteration, and destruction to personal data from those who do not have rights or duties related to that personal data. ONEE will review the above – mentioned measures when necessary or when the technology changes to ensure effective security.
ONEE will retain your personal data for the necessary timing to meet the processing purposes unless the law requires longer retention periods; when the retention period expires or when it becomes irrelevant or unnecessary for the purposes of collecting that personal data ONEE will delete, destroy, or make your personal data unidentifiable.
However, should there be any dispute regarding such personal data ONEE reserved the right to retain that personal data further until there is a court’s final order or judgment on that dispute.
8.1 You have the right to withdraw your consent at any time.
8.2 You have the right to request access to and obtain copy of your Personal Data, which is under the responsibility of ONEE, or to request the disclosure of the acquisition of your Personal Data obtained without your consent.
8.3 You have the right to receive your Personal Data from ONEE in the format which is readable or commonly used by ways of automatic tools or equipment, and can be used or disclosed by automated means; request ONEE to send or transfer your Personal Data in such formats to other Data Controllers if it can be done by the automatic means; request to directly obtain your Personal Data in such formats that ONEE sends or transfers to other Data Controllers, unless it is impossible to do so because of the technical circumstances.
8.4 You have the right to object the collection, use, or disclosure of your Personal Data.
8.5 You have the right to request ONEE to erase or destroy your Personal Data.
8.6 You have the right to request ONEE to restrict the use of your Personal Data.
8.7 You have the right to have your Personal Data accurate, up-to-date, complete, and not misleading.
ONEE use cookies and other similar technologies to collect your personal data. For more detail, please visit our Cookie Policy
This Privacy Policy applies to our Platforms only. When you visit our Platforms there may be links which lead to external sites operated by third parties. If you visit those sites, please learn their privacy policy apart from ours and ONEE will not be responsible for such claims or damages arising from those sites which operated by third parties.
Should there be any questions or suggestions regarding personal data or if you wish to exercise your rights as data subject, please feel free contact us
1.The One Enterprise Public Company Limited Address: 50 GMM Grammy Place, Sukhumvit 21 Road (Asoke), Khlongtoeinuea, Wattana, Bangkok, 10110. E-mail: dpo@onee.one Tel: 02 – 669 – 9000
2.Data Protection Officer (DPO) E-mail: dpo@onee.one